We are seeking a highly qualified AI/ML Engineer to join our rapidly growing AI Engineering Team within our Commercial division.

As an AI/ML Engineer on the Core Product team, you'll play a crucial role in adapting cutting-edge AI research for our production B2B AI Agent platform. Your primary focus will be on ensuring AI features perform robustly in production environments while driving innovation around efficiency and performance optimization. You'll work at the intersection of AI, applications, and data to create seamless user experiences that push the frontier of AI Agent products.

This is an exceptional opportunity to shape the future of AI Agent technology at a high-growth startup working with leading innovators in the AI field. You'll be responsible for taking promising research and making it production-ready, scalable, and reliable for enterprise customers across industries.

This position is fully remote and open to candidates who are authorized to work for any employer in their country of residence. We are unable to sponsor work visas at this time. Candidates must be available to work during EST business hours.

Responsibilities:

• Implement and optimize AI models for production deployment in our B2B AI Agent platform
• Build robust training and deployment pipelines that integrate seamlessly with application and data infrastructure
• Develop innovative solutions for AI Agent efficiency, performance, and scalability challenges
• Collaborate with Application and Data teams to create integrated AI-powered user experiences
• Design and implement model serving architectures that handle enterprise-scale workloads
• Optimize inference performance and resource utilization for cost-effective production deployment
• Troubleshoot and resolve complex AI performance issues in production environments
• Contribute to the evolution of our AI Agent product architecture and technical roadmap
• Ensure AI features maintain high reliability and performance standards in live customer environments

Required skills and experience:

• Bachelor's or Master's Degree in Computer Science, Machine Learning, AI, or related field OR equivalent work experience OR an equivalent combination of both education and experience
• Strong programming skills in Python with proven ability to build production-grade ML systems
• Hands-on experience training, optimizing, and deploying machine learning models in production environments
• Proficiency with Linux/Ubuntu CLI and ability to manage ML infrastructure
• Experience with GPU optimization, resource management, and performance tuning for production workloads
• Solid understanding of model serving architectures, API design, and system integration patterns
• Experience with Docker containerization and cloud-based ML deployment strategies
• Strong problem-solving skills and ability to optimize AI systems for production constraints
• Experience working in remote environments with cross-functional teams

Desired skills:

• Experience with HuggingFace transformers and model optimization techniques
• Knowledge of MLFlow, model registries, and ML operations (MLOps) best practices
• Experience with API development and microservices architectures
• Background in building scalable, high-availability AI systems
• Familiarity with monitoring, logging, and observability tools for production ML systems
• Understanding of containerization orchestration (Kubernetes) and cloud platform services

Salary based on skills and experience

We're looking for a foundational IT/Security team member—someone who's excited to build and own our complete IT and security infrastructure as we scale. This is a hands-on, foundational role where you'll wear many hats: from setting up team members with the tools they need, to designing security frameworks for our AI-powered platform, to helping us achieve and maintain compliance certifications.

You'll work in a cloud-based environment that includes both our customer-facing platform and internal R&D operations. This means lots of variety, lots of learning, and the opportunity to shape our security culture from day one.

What You'll Do

• Manage IT operations: user accounts, access control, device setup, and vendor relationships
• Lead our already ongoing compliance journey through SOC 2, ISO 27001, CMMC, and HIPAA certifications and audits
• Build and maintain security infrastructure in our cloud environment
• Conduct security assessments and threat modeling for our platform
• Be the go-to security expert for customer conversations and security reviews
• Create security training and build a security-conscious culture across the team
• Handle incident response when security issues arise
• Build and manage security and IT teams as the company grows

What We're Looking For

• We're looking for someone who's motivated, adaptable, and ready to learn. You don't need to be an expert in everything, but you should have:
• 3+ years of experience in IT and/or security roles
• Hands-on experience with cloud platforms and security/monitoring tools (e.g. WIZ and DataDog)
• Understanding of core security principles and best practices
• Comfort with ambiguity and working independently
• A self-starter attitude—you identify problems and find solutions without waiting to be told
• Strong communication skills and ability to explain technical concepts to non-technical people
• Willingness to be available during US business hours for urgent issues (with backup support for emergencies)

Nice to Have

• Master's degree in cybersecurity or equivalent certifications (CISSP, CISM)
• Previous experience with compliance frameworks/GRC (SOC 2, ISO 27001, HIPAA, NIST 800-171)
• Experience with compliance auditing
• Security monitoring and incident response experience
• Experience with AI/ML platform security or multi-tenant SaaS architecture
• Penetration testing/ Red team experience
• Background in DoD contracting or government compliance

This Role Isn't Right If You:

• Prefer narrow specialization over wearing multiple hats
• Need extensive resources or an established team—you'll be building from scratch
• Require predictable 9-to-5 hours (though remote flexibility is real, security incidents need immediate response)
• Aren't genuinely interested in AI-powered business tools and intelligent automation

What You Gain

• Ownership: Build IT and security functions as we scale rapidly
• Learning: Rapid growth across the full IT and security spectrum at a fast-moving AI company
• Impact: Direct collaboration with founders and a lean team solving meaningful challenges
• Compensation: based on experience, plus meaningful equity
• Flexibility: Full remote work with comprehensive benefits
• Purpose: Protect sensitive data for commercial and government clients

Ready to Build Something?

If you're excited about learning, building, and owning IT and security infrastructure from day one at a growing AI startup, we'd love to talk. We're moving quickly to find the right person who's ready to grow with us.